DeepWoods Log Home services FAQ's

---

At DeepWoods Log Home Services, we know that owning a log or wood home is as rewarding as it is unique. But it also comes with questions — about maintenance, staining schedules, repairs, and what it takes to preserve your investment for decades to come.

Below, we’ve gathered the most common questions we hear from homeowners across Western North Carolina, Upstate South Carolina, and Eastern Tennessee, along with expert answers from our restoration team.

Q: What services does DeepWoods offer?
We specialize in all aspects of log home care — including log home restoration, staining, chinking, sealing, pressure washing, deck refinishing, painting, media blasting, and log repair (including bee hole and woodpecker damage). Our mission is to restore, protect, and preserve the natural beauty of log homes while ensuring long-term structural health.

Q: Do you work on homes other than log cabins?
Yes! While log and timber homes are our specialty, we also offer staining, sealing, and painting services for traditional wood-sided and hybrid homes, decks, and commercial properties. If it’s made of wood — we can protect it.

Q: What areas do you serve?
We proudly serve homeowners throughout Western North Carolina (Asheville, Waynesville, Brevard, Hendersonville, Cashiers, Maggie Valley), Upstate South Carolina (Greenville, Travelers Rest, Pickens, Anderson, Seneca), and Eastern Tennessee (Gatlinburg, Pigeon Forge, Johnson City, Sevierville).
If you’re nearby but not sure we reach your area — just ask! We often travel further for larger projects.

Q: How often should a log home be stained or sealed?
In most climates, you should re-stain your log home every 3–5 years, depending on exposure to sunlight, moisture, and elevation. Homes with heavy shade or UV protection may go longer, while homes in full sun often need more frequent maintenance.

Q: How can I tell if my home needs new stain or sealant?
Do a simple “water test.” Splash water on your logs — if it beads up, your coating is still doing its job. If it absorbs quickly, darkens the wood, or leaves uneven spots, it’s time to re-stain or reseal before moisture damage sets in.

Q: What’s included in a full log home restoration?
Our complete restoration process typically includes:
1️Media blasting or pressure washing to remove old stain and buildup.
2️Surface prep and borate treatment to kill mold and protect from insects.
3️ Caulking or chinking to seal gaps and eliminate drafts.
4️ Professional staining and sealing with breathable, UV-resistant products.
This four-step approach restores beauty, prevents decay, and extends the lifespan of your log home.

Q: What are the biggest threats to log homes?
The main culprits are UV exposure, water infiltration, and insects (especially carpenter bees and woodpeckers). Left unchecked, they can cause cracking, rot, and staining failure. That’s why routine inspection and maintenance are essential to preserving your home’s structure and appearance.

Q: How do you repair bee or woodpecker holes?
We remove any damaged wood, clean the area, and fill holes using custom color-matched epoxy and wood fillers that blend seamlessly with your existing finish. We then treat the area to prevent reinfestation and apply fresh stain or sealant for a uniform look.

Q: What’s the difference between chinking and caulking?
Both are sealants, but caulking is used for smaller joints and cracks, while chinking fills larger gaps between logs. Modern chinking remains flexible, expanding and contracting with the logs to maintain a tight seal and prevent air or water leaks.

Q: What kind of stain do you use?
We use only premium log home stains and sealants from trusted brands such as Perma-Chink Systems, Sashco, and Sherwin-Williams. These formulas are breathable, UV-resistant, and environmentally friendly — allowing moisture to escape without peeling or blistering.

Q: Do I have to remove my old stain before applying a new one?
In most cases, yes. Proper preparation is key to a long-lasting finish. We often media blast or pressure wash the logs to remove failed coatings and contaminants before re-staining. This ensures maximum adhesion and uniform color across your home.

Q: How is media blasting different from pressure washing?
Pressure washing uses water to clean the surface of the logs, while media blasting uses materials like crushed glass, corn cob, or walnut shell to strip off old coatings and deeply embedded grime. Media blasting is ideal for full restorations where you need a clean, raw wood surface before staining.

Q: Do you use safe products?
Absolutely. We’re committed to safe cleaning agents and stains that protect your property, your family, and the surrounding ecosystem. Our techniques prevent runoff pollution and are gentle on plants, pets, and wildlife.

Q: Will you clean up after the job?
Yes. Every DeepWoods project includes complete site cleanup. We remove debris, rinse surfaces, and ensure your property looks better than when we arrived — no mess, no residue, just beautifully renewed wood.

Q: How much does log home maintenance or restoration cost?
Pricing depends on the size of your home, level of wear, type of stain, and accessibility. We provide free, detailed estimates after a site evaluation so you know exactly what’s included — no surprises or hidden fees.

Q: How far in advance should I schedule?
Our calendar fills quickly, especially in spring and fall. We recommend scheduling your project at least 2–6 weeks in advance to secure your preferred timeframe.

Q: Do you offer free estimates?
Yes! Every homeowner receives a free, no-obligation estimate that outlines the scope of work, materials, and projected timeline.

Q: Are you insured?
Yes — we are insured, giving you complete peace of mind that your home and property are protected during every phase of work.

Whether your log home needs a simple wash and seal or a complete restoration, DeepWoods Log Home Services is here to help.
Our skilled team combines years of experience with advanced products and local expertise to deliver craftsmanship that lasts — and service you’ll feel good about.

👉 Request your free estimate today
and discover why homeowners across the Carolinas and Tennessee trust DeepWoods to protect their homes, decks, and cabins for generations.